Wise App

Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is safe and secure. This Privacy Policy explains how we collect, use, and share your personal information when you use our mobile application, website, and related services (collectively, the "Services"). Please read this Privacy Policy carefully to understand our policies and practices regarding your personal information and how we will treat it.

Information we collect

We may collect personal information from you when you use the Services, such as your name, email address, telephone number, and location data. We may also collect information about your use of the Services, such as the features you access, and the time you spend using the Services.

How We Use Your Information

We use the information we collect from you to provide the Services and to improve and enhance your user experience. This may include:

  • Personalizing the content and features that are displayed to you.
  • Responding to your requests for assistance or information.
  • Analyzing usage patterns and trends to improve the Services.
  • Communicating with you about updates, promotions, and other information related to the Services.
  • Analyzing crash and bug traces to identify and fix issues with the Services.

Sharing Your Information

We will not sell, rent, or otherwise share your personal information with third parties without your consent, except as necessary to provide the Services or as required by law.

According to our Terms of Service, we share data directly with Wise Trip Management Service LLC to provide the service.

Data security

In summary, this policy states that the company takes various measures to protect the data of its customers.

These measures include storing data on multiple disks and backing it up daily, as well as transferring data using HTTPS encryption when it is in transit between the company and the customer.

Data may be transferred unencrypted within the company's firewalled private networks. The company's servers are physically secure and only accessible to authorized personnel. The company's software infrastructure is regularly updated and its services run on a private network protected by firewalls.

The company constantly monitors its system for security breaches and audits internal data access to ensure that customer data is not accessed improperly by company employees. In the unlikely event of a data breach, the company will notify affected customers.

User Account Deletion

When an account is cancelled, we will delete all associated data within 30 days. This applies to both accounts that are directly cancelled by the account owner and those that are cancelled automatically. For more information, please see the "User Account Deletion" section in our Terms of Service.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review our Privacy Policy periodically for the latest information on our privacy practices.

Your choices

You have the right to access, update, and correct your personal information or to opt out of certain uses of your personal information. You may also have the right to request the deletion of your personal information. To exercise these rights, please contact us using the contact information provided below.

Contact Us

If you have questions or concerns about our Privacy Policy or the use of your personal information, please contact us at [email protected].

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